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| Upgradability |
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| UP to 20 Departments
Up to 32 Services Per Department
Up to 60 counters Per Departments |
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| VSQ 3010 Series
|
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| PC
Supervisory Software |
|
Web Server for real time graphical queue monitorinig and report generator
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| |
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| Queue
Server |
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| PC Based,
20 Department, 32 Services, 60 Counters.
First-Come-First-Served, Priority
Calling.
UPS power backup memory. |
|
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| Queue
Function |
|
Sequential Call
Recall
Random Call
Multiple Services and
Priority Call
Missed Call
Serving Time Reminder
Waiting Time Reminder
New
Queue Notification
Transfer Queue
Store Queue / Check Queue Status
Queue Reports
Real-time Queue Monitoring
Multiple Language Voice
Ticket Formatter Wizard
Integrated QoS Monitoring and Reporting
Integrated
HIS, CRM, appointment system
Waiting time/zone
optimizer
Peak
and Non-peak Analysis
Time and Customer
Distribution Analysis
Anomaly Alert
Smart Alert / Notification ( Web Browser, SMS,
Email)
Performance Analysis
(KPI)
|
|
|
| Ticket
Printer |
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| Thermal / Dot Matrix Printer ranging from
6 - 12 Call Buttons |
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|
Touch Screen Kiosk
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Consists of 17" LCD touch screen panel with high reliability
and using resistive sensing technology. |
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| Main
Display |
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| Ranging from
2 to 4 rows, 4 dgts Ticket NO, 1 /
2 dgts Counter NO, 2.3" / 4"Char
Height Superbright 7-segment Red /
Green LED. Silver Anodized Aluminum
Frame |
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Multimedia Display
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Displays multimedia contents with Queue information at real time on TV |
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| Counter
Display |
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| 4 Digits, 2.3" / 4" Character Height
Superbright 7-segment Red / Green
LED. Silver Anodized Aluminum Frame |
|
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Warranty |
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| 1 year manufacturer
warranty |
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| Counter
Terminal |
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| LCD Display
Keypad
RJ45 Connection Interface |
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Best For
 |
Corporate
customers who need a powerful and flexible
system that is capable of serving up
to 20 departments without any geographical
restriction (network ready). Users who
want to improve their staffs overall
efficiency. E.g Key Performance Index
(KPI).
|
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| Voice
Module |
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Microprocessor
technology with built in amplifier.
Comes with 2 wall-mount / ceiling
speakers
|
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| Device
Gateway |
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| TCP/IP Based,
accessible from within the organization
network. Interface between the Queue
Server and all the hardware. Each
device gateway represents a department
in the queue system. |
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