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Centralized PC-Based Queue System

 

 
 

  VSQ 3010 Series
More on VSQ 3010 Series

       Queue Server
  PC Based, 20 Department, 32 Services, 60 Counters.
First-Come-First-Served, Priority Calling.
UPS power backup memory.

 

       Ticket Printer
  Themal / Dot Matrix Printer ranging from 6 - 12 Call Buttons.

 

       Touch Screen Kiosk
  Consists of 17" LCD touch screen panel with high reliability and using resistive sensing technology.

 

       Main Display
  Ranging from 2 to 4 rows, 4 dgts Ticket NO, 1 / 2 dgts Counter NO, 2.3" / 4" Char Height Superbright 7-segment Red / Green LED. Silver Anodized Aluminum Fram .

 

       Multimedia Display
  Displays multimedia contents with Queue information at real time on TV.

 

       Counter Display
  4 Digits, 2.3" / 4" Character Height Superbright 7-segment Red / Green LED. Silver Anodized Aluminum Frame.

 

       Counter Terminal
  LCD Display Keypad
RJ45 Connection Interface.

 

       Voice Module
  Microprocessor technology with built in amplifier. Comes with 2 wall-mount / ceiling speakers.

 

       Device Gateway
  TCP/IP Based, accessible from within the organization network. Interface between the Queue Server and all the hardware. Each device gateway represents a department in the queue system.
 
       Upgradability
  UP to 20 Departments
Up to 32 Services Per Department
Up to 60 counters Per Departments.

       PC Supervisory Software
  Web Server for real time graphical queue monitorinig and report generator.

       Queue Function
  Sequential Call
Recall
Random Call
Multiple Services and Priority Call
Missed Call
Serving Time Reminder
Waiting Time Reminder
New Queue Notification
Transfer Queue
Store Queue / Check Queue Status
Queue Reports
Real-time Queue Monitoring
Multiple Language Voice
Ticket Formatter Wizard
Integrated QoS Monitoring and Reporting
Integrated HIS, CRM, appointment system
Waiting time/zone optimizer
Peak and Non-peak Analysis
Time and Customer Distribution Analysis
Anomaly Alert
Smart Alert / Notification ( Web Browser, SMS, Email)
Performance Analysis.

       PC Supervisory Software
  Web Server for real time graphical queue monitorinig and report generator.

       Weight
  from xx kg.

       Warranty
  1 year manufacturer warranty.

       Best For
  Corporate customers who need a powerful and flexible system that is capable of serving up to 20 departments without any geographical restriction (network ready). Users who want to improve their staffs overall efficiency. E.g Key Performance Index (KPI).

  VSQ 3010 Series
More on VSQ 3010 Series

     
 
     

 

 
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