• Customer who has more than 1 service & counter.
• Customer who needs to print out or issue Queue Tickets
• Customer who needs voice module (a hardware that will read out the Ticket Number & Counter Number in human voice).
• Any service center with up to 8 services and 60 rooms/counters.
• Service center, payment counter, single department

System Functionality

• Sequential Call
  Call customer by pressing the keypad, then start serving customer. Upon finish serving, press on the keypad again to end the transaction. Repeat the process to call the next customer (The calling number will automatically increment by 1).
• Recall
  Repeat calling your customer if he/she does not respond or unaware of the process. Try to practice this a few times before proceed to next number. Unlimited times of recall are allowed.
• Random call
  Calling customer by pressing a number from keypad. This is particularly useful if you would like your customer to jump queue. However random call can only be perform on the number that has been generated by ticket printer.
• Change Service
  Although this queue system can support up to 8 different services, each counter is designed to serve only 1service at a time. However, user can easily change the type of service to be served from the keypad located at the counter.
• Transfer Queue
  The system support 2 types of transfer. Service transfer and Counter transfer
• Store Queue
  User can choose to store the current serving number in the system and recall it later. This is particularly useful in a hospital where patient are required to take x-ray test while being diagnose by a doctor.
• Queue Report & Monitoring
  A list of useful reports and queue monitoring features are available to enhance your customer service if you opt for the PC supervisory software.